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Returns and Refunds

Stock Products

Orders for stock products can be returned to us with a receipt for a full refund up to 30 days after receiving your order.  Return shipping charges will not be refunded, unless the return is due to a manufacturing defect or shipping damage. Certain products are subject to a restocking fee which will be noted on your sales order.

 

Made-to-Order Products

Custom made-to-order products are non-refundable. We will do everything possible to work with you during the sales process to ensure a successful end result.  We will repair or exchange any custom order with a manufacturing defect or shipping damage.  If there is any problem with your order, please call or e-mail us.  We will work with you to fix the problem.