5 Shapleigh Road
Kittery, ME 03904
Phone: 207.363.9799 or toll free 866-223-2757
Email: [email protected]
Cottage Home values the trust its customers place in our company. Accordingly, we adhere to the highest ethical standards in gathering, using, and safe guarding customer information. We do not supply customer information to any outside parties under any circumstances.
Our Commitment to Privacy:
To make this notice easy to find, we make it available on every page of our website.
The Information We Collect:
On selected pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages can include:
Credit/Debit Card Information
On other selected pages, you can also submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:
In order to fully use this website, a user may have to first complete a registration form. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
We use “cookies” on this site to improve your user experience. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site, and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. In addition, cookies may be used for statistical purposes. Usage of a cookie is in no way linked to any personally identifiable information on our site.
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to save pre-order selections to a wish list or to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Specifically when we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Our Commitment To Children’s Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information:
You can access all your personally identifiable information that we collect online and maintain by viewing your account. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us an email request identifying the error and the correct information.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us:
Should you have other questions or concerns about our privacy policies, please call us at 207.363.9799 or toll free at 866-223-2757 or send us an email at [email protected].